Website Terms & Conditions

Last updated: November 2020

Welcome to the Stepchange Coaching website. 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of use, which together with our Website Privacy Policy and Cookie Policy, govern Stepchange Coaching’s relationship with you in relation to this website.

Please read these Website Terms & Conditions carefully before using the website.  If you disagree with any part of these Terms & Conditions, please do not use our website.


The term ‘Stepchange Coaching’ or ‘the Company’, ‘us’, ‘we’, ‘our’ refers to the owner of the website, The website is hereafter referred to as the ‘Service’. The term ‘you’ or ‘your’ refers to the user or viewer of our Service.

Stepchange Coaching complies with data protection law, follows good data protection practice and is open and transparent about how we process and store personal data – see our Privacy Policy for further information.

Our website uses cookies (small text files which are stored on your computer, tablet or mobile phone) and other similar tracking technologies (such as web beacons, tags and scripts) to enable our website and services to function properly, and work better for you, by uniquely identifying your browser and storing your preferences.  For further information please see our Cookie Policy.

Limitations and exclusions
The Service is provided for your general information only.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on or via the Service for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.  It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.


Unless otherwise stated, the services featured on this website are intended for and only available within the United Kingdom The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Stepchange Coaching Ltd and its licensors.  Redistribution or republication of any part of this site or its content is prohibited without the express written consent of the Company.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Stepchange Coaching Ltd.  These links are provided for your convenience to provide further information and they do not signify that we endorse the website(s). Stepchange Coaching Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Stepchange Coaching Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Links To This Web Site (the ‘Service’)
You may not create a link to any page of the Service without our prior written consent. If you do create a link to a page of the Service you do so at your own risk and the limitations and exclusions set out above will apply to your use of the Service by linking to it.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms & Conditions.

Governing Law

Your use of this website and any dispute arising out of such use is subject to the laws of England and Wales.

Contact Us

If you have any questions about these Terms & Conditions, please contact us.

Our full details are: 
Stepchange Coaching Ltd, Registered No. 08459916
Registered Office: Popeshead Court Offices, Peter Lane, York, Y01 8SU

Email:      Phone: + 44 7912 521164